At HJ Home Tech Mart, we are committed to ensuring fast, reliable, and free shipping for all our customers across the UK. Please review the following details regarding our shipping procedures:
1. Shipping Regions
We currently provide domestic shipping within the United Kingdom. At this time, we do not offer international shipping.
2. Shipping Providers and Methods
All Orders: Shipped via Royal Mail Tracked 48 service.
This method provides secure, trackable delivery and is suitable for most small to medium-sized parcels.
We may occasionally use alternative trusted couriers for operational reasons.
3. Shipping Costs
UK Shipping: We offer free shipping on all orders — no minimum purchase required.
International Shipping: Not available at this time.
4. Handling and Processing Time
Orders placed before 2PM (Monday–Friday) are typically processed and shipped the same day.
Orders placed after 2PM, or during weekends and public holidays, will be shipped on the next working day.
No dispatches on Sundays due to carrier availability.
5. Delivery Timeframes
Royal Mail Tracked 48: Aims to deliver within 2 working days from dispatch.
While most parcels arrive on time, please allow for additional time during peak seasons or due to unforeseen delays.
6. International Shipping
At this time, we do not offer international shipping.
We are working to expand our service areas in the near future.
7. Tracking Orders
All shipments are sent via tracked services. Once your order is dispatched, you will receive an email with your Royal Mail tracking number, allowing you to monitor your delivery in real time.
8. Lost, Damaged, or Delayed Shipments
If your order is lost, damaged, or significantly delayed, please reach out to our support team as soon as possible. We will work with you to resolve the issue, which may include a replacement or a refund, depending on the situation.
For any questions or concerns about your delivery, please contact us at:
support@hjhometechmart.co.uk